Feline Services
We are very proud to have achieved Gold ISFM (International Society of Feline Medicine) Cat Friendly Clinic accreditation at our Somerville clinic, and to have maintained Silver accreditation at our Hastings clinic since 2023.
These accreditations reflect our commitment to providing the highest standard of care for our feline patients and making every visit as calm and stress-free as possible. Our team is trained in feline-specific handling and care, and we strive to create a welcoming environment that minimises anxiety and caters to the unique needs of cats.
We are continually looking for ways to improve the experience for our feline patients and their owners. From gentle handling techniques to thoughtfully designed clinic spaces, we are committed to making veterinary visits more comfortable for cats and providing the best possible care at both our clinics.
What does ISFM accreditation mean?
We understand Cat Needs: Staff recognize that cats have unique challenges when visiting a clinic, such as sensitivity to new sights, sounds, and smells.
Calm Environment: The clinic prioritizes a quiet, calm space to reduce stress, avoiding loud noises and minimizing the presence of dogs.
Gentle Handling: Cats are approached and handled with care and respect to ensure their comfort during the visit.
Specialized Knowledge: Staff are trained to provide the best care for cats, with the appropriate equipment and expertise.
Clear Communication: Treatment and recovery are explained clearly and sensitively, ensuring cat owners understand their pet's needs and care plan.
Stress Reduction: The clinic focuses on making the experience as stress-free as possible for your cat, from the environment to the handling techniques used.
ICC Resources for cat owners
